voip ivr systems

What is IVR system: Everything You Need to Know

Interactive Voice Response System (IVR), technology permits callers to directly interact with communication system of a company over a telephone system. It simplifies the process by allowing a caller to enter information to a database and also get information from ... Continue Reading →
wireless router network setup

How to Set up a Wireless Home Network Connection

Wireless networks provide the flexibility and mobility most users seek. Imagine printing documents from your kitchen’s computer to your home office or chatting with online friends while relaxing in bed. Thanks to advancements in in technology, connecting to the ... Continue Reading →
VoIP security

Increase in VoIP Threats in 2014 : How to Fight and Protect your network?

Telecom frauds are increasing day by day and have reached its highest level since 2000. According to the reports of Federal Trade Commission, telecom fraud accounted for 34 percent in 2012 and increased by 20 percent from 2010. VoIP and IP related phones are being ... Continue Reading →
structured network cabling

Structured Network Cabling Infrastructure

A structured cabling is system comprises system of cabling and associated hardware. Structured cabling is the basic telecommunication infrastructure. A telecommunication infrastructure serves as medium to offer telephone and data transmission services. It is independent ... Continue Reading →
telephone system

An Insight into NEC Telephone System in United Kingdom

Communication plays a vital role in the success of any business and your telephone system is an integral part of your communication ecosystem. You need to choose a business telephone system after evaluating your needs and also taking into account the reputation ... Continue Reading →
online businesses use voip communication services for easily communicate with clients

How VoIP is more effective than you ever think

VoIP is a hot topic of conversation in today’s business industries. For companies that want to expand their communication capabilities, VoIP is the option to choose. Business owners see VoIP as a way to expand and grow with reliable tools for everyday activities. ... Continue Reading →
daily business calls require professional IT infrastructure and PBX know how

How Important Incoming Calls Are For Any Business

‘Contact us’ is a page you find on almost every single website. Even E-commerce web portals rely on this where their customers can shop and pay them by online transactions. The questions is: What makes it important? The Importance of Business Calls Couple of ... Continue Reading →
Online VoIP PBX technolgy for professional operations

7 PBX Functions Every Small Business Needs

Every PBX (Private Branch Exchange) service provides its customers with four basic call processing functions: establishing, maintaining, and disconnecting the connections between users, and providing call information for the purposes of accounting. However, there ... Continue Reading →
Cisco network ip ibx system for professional business communication and telephony

Reasons to switch to an IP PBX

An IP PBX is a telephony system that transmits signals and facilitates telephone calls over a secured IP network. The voice signals are converted into digital data packets and transmitted over the network. The technology comes with a variety of advanced features ... Continue Reading →
measure and trace all your voip calls for internet marketing campaigns and reporting

VoIP – 5 Call Tracking Methods

VoIP is becoming the standard method of communication now. As a business owner, you will be spending quite a lot of time, money and effort or spreading your USP in a particular market segment. When you get a call, how do your measure which of your marketing campaigns ... Continue Reading →
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