How VoIP is more effective than you ever think

VoIP is a hot topic of conversation in today’s business industries. For companies that want to expand their communication capabilities, VoIP is the option to choose. Business owners see VoIP as a way to expand and grow with reliable tools for everyday activities. ... Continue Reading →

How Important Incoming Calls Are For Any Business

‘Contact us’ is a page you find on almost every single website. Even E-commerce web portals rely on this where their customers can shop and pay them by online transactions. The questions is: What makes it important? The Importance of Business Calls Couple of ... Continue Reading →

7 PBX Functions Every Small Business Needs

Every PBX (Private Branch Exchange) service provides its customers with four basic call processing functions: establishing, maintaining, and disconnecting the connections between users, and providing call information for the purposes of accounting. However, there ... Continue Reading →

Reasons to switch to an IP PBX

An IP PBX is a telephony system that transmits signals and facilitates telephone calls over a secured IP network. The voice signals are converted into digital data packets and transmitted over the network. The technology comes with a variety of advanced features ... Continue Reading →

VoIP – 5 Call Tracking Methods

VoIP is becoming the standard method of communication now. As a business owner, you will be spending quite a lot of time, money and effort or spreading your USP in a particular market segment. When you get a call, how do your measure which of your marketing campaigns ... Continue Reading →

Fibre Optic or Cable-Based Network?

Fibre optics have helped to revolutionise the communications industry over the past few decades. While using a fibre optic network can have its disadvantages, there are many benefits to using fibre optics compared to cable-based networks. To help you decide whether ... Continue Reading →