What is IVR system: Everything You Need to Know
Interactive Voice Response System (IVR), technology permits callers to directly interact with communication system of a company over a telephone system. It simplifies the process by allowing a caller to enter information to a database and also get information from ... Continue Reading →
How to interrogate your VOIP Phone Service Provider
VoIP has changed the way we communicate both at offices and at homes. It has become more efficient, economical and easier. Just getting and internet connection and subscribing for a VoIP service is not enough if you are using the VoIP service for the first time. ... Continue Reading →
How Corporate Communication is Changing?
Gone are the days when you had to rely on the PBX system installed at your office to connect calls to various departments – corporate communication has undergone a huge change. VoIP, Cloud Telephony, Hosted PBX, Unified Communications, BYOD, CYOD etc. are the ... Continue Reading →
