This article was published in 2013 and updated in October 2026.

Not long ago, many small businesses used computers for little more than word processing. Today, employees work with cloud apps, collaboration tools, CRM systems, data dashboards and, increasingly, artificial intelligence — and they use their own devices at work. Technology changes faster than ever, and keeping staff up to date has become a constant task. The good news: the same technology also makes training easier and cheaper.

How fast is technology advancing?

In 1965, Intel co-founder Gordon Moore observed that the number of transistors on a chip doubled at a regular pace — later revised to about every two years. “Moore’s Law” became shorthand for the rapid progress of computing. Although classic chip scaling has slowed, overall change hasn’t: cloud services, mobile work, cybersecurity threats and AI tools are transforming how businesses rely on technology every year.

What this means for your employees and your company

Without training, employees struggle to use new tools well. The result is frustration, workarounds, security mistakes and lost productivity — and a company that falls behind its competitors. New software only pays off if people know how to use it.

Training is easier and more affordable than ever

In the past, training meant hiring trainers and taking whole teams away from their work for days. Today, modern tools make continuous learning practical:

• E-learning platforms and online courses let employees learn at their own pace, at a time that suits them.
• Microlearning — short videos, quizzes and tips of a few minutes — fits into busy workdays and is easier to remember.
• Virtual classrooms and webinars bring remote and hybrid teams together without travel costs.
• Built-in help and AI assistants in many business apps explain features exactly when they’re needed.
• Learning management systems track progress and certifications, which is important for compliance.

See also our overview of technology trends in education.

Training topics every company needs

• Cybersecurity awareness: phishing, passwords, two-factor authentication and safe handling of data — people remain the most common entry point for attacks.
• Data protection: rules such as the GDPR apply to everyone who handles customer or employee data.
• Core tools: office suites, collaboration platforms and the company’s own systems.
• Responsible use of AI: what AI tools may be used for, what data may be entered and how to check results.

Soft skills matter, too

Technology changes how we work together, but it doesn’t replace communication, teamwork, leadership and emotional intelligence. Remote and hybrid work in particular demand clear written communication and good virtual collaboration. Training should cover these skills as well as the tools.

Make learning continuous

Learning new technology should never stop. Set aside regular time for training, let experienced employees share knowledge with colleagues, and ask staff which tools and skills they need. Companies that invest in their people’s skills stay productive, secure and competitive.

More guides

• How to Backup Computer to Cloud: A Comprehensive Guide for Data Security
• The Future of Cloud Computing: Our 2011 Predictions Revisited
• 9 WordPress Tactics That Can Help Your Business Grow
• Why Cloud Computing Makes Business Sense